Refunds

Learn how to request refunds, return items, and manage RMAs (Return Merchandise Authorizations) as a vendor on Tribees Marketplace

 In order for a customer to request a refund online, they will need to be signed in as a registered customer on the platform. Customers can be registered either by using the sign up form, upon making an order as a guest (if applicable).When the customer...
 We want you to be delighted with your order from Tribees Marketplace, however if for any reason you wish to return your items, please do so within 14 days of receiving your order for a full refund, exchange, or credit note. If your order consists of...
Customers (registered or guests) can request an RMA from the Marketplace. Vendors are generally in charge of the approval of these RMAs, however the Marketplace Owner is responsible for paying the customers back generally. This is only the case IF the customer has already paid for the order.
Please, mind that only logged in users can submit questions

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